If a VIP member, the player can request guest services, such as Valet Services, Limos, Champagne, start a party in their penthouse, and request Pegasus helicopters.įrom his random comment dialogue, just as Agatha Baker went to business school, he went to 'hospitality school', presumably meaning getting a hospitality management degree. Unlike the regular uniformed employees, his jacket features the casino logo embroidered in black instead of white.
He is the executive director of guest services at The Diamond Casino & Resort and personally mans one of the two stations at the Guest Services desk in the main lobby. Tom is quirky and obsessed with party drinks (notably champagne).
